Diabetic Retinopathy eye screenings

Bone density scans

Hemoglobin A1c screening kit

Colorectal cancer (FIT) screening kit

Kidney Health Evaluation screening kit (KED)

These are preventative and non-invasive screenings; no specific preparation is needed. Take any of your regular medications as prescribed by your doctor. It is a good idea to ensure you are properly hydrated to allow for ease of providing any test kit samples your health plan has determined you are eligible for.

DRE – Our trained Care Access Pro will use a specialized camera to take photos of the back of your eyes. There will be a bright light for you to focus on so the camera can capture a clear image.

Bone density – A small amount of clear jelly will be applied to your forearm. Our Care Access Pro will guide a wand along the area to get a reading of your bone mineral density.

A1c – You will be given a lancet to provide drops of blood from your finger on a sample card, which will then be packaged and mailed to the lab for analysis.

FIT – Sample collection will take place in the privacy of your own home or the restroom at the event. A kit will be provided to eligible members with pre-paid mailing and instructions on how to collect the sample and return the kit to receive results.

The images are taken by HealPros trained Care Access Pros. These images are then electronically transferred to an ophthalmologist to review the images and determine if retinopathy is present.

HealPros will transfer your images to an in-network ophthalmologist in your area who will be interpreting your results. If you are advised to follow-up for an in-office eye exam and you do not have an eye care provider, you may call Cigna Customer Service Advocates for assistance in locating a nearby in-network provider.

Results for completed screenings should be received via mail to the member and their PCP on file within three to four weeks. Results will be sent separately for each screening completed. Cigna will also receive your results.