Hedis and Star Performance

The HealPros iComply Solution

An industry pioneer offering a comprehensive mobile gap closure program that helps your plan:

  • Increase STAR ratings and HEDIS scoresIncrease STAR ratings and HEDIS scores
  • Improve quality of lifeImprove quality of life
  • Drive member satisfaction and retentionDrive member satisfaction and retention
  • Enhance member care and compliance with preventive screeningsEnhance member care and compliance with preventive screenings
  • Save money by supporting better management of disease progressionSave money by supporting better management of disease progression
  • Expand market shareExpand market share

Our fully outsourced iComply Solution is proven to help close the following critical care gaps for Medicare, Medicaid, and Commercial populations:

  • Diabetic Retinal ExamsDiabetic Retinal Exams
  • Hemoglobin A1cHemoglobin A1c
  • Microalbumin TestingMicroalbumin Testing
  • Colorectal Cancer ScreeningColorectal Cancer Screening
  • Bone Density TestingBone Density Testing

HealPros’ iComply Solution consistently delivers measurable results:

  • Successfully closes gaps in care, supporting eligibility for performance incentivesSuccessfully closes gaps in care, supporting eligibility for performance incentives
  • Distinguishes plans in a highly competitive marketplace, supporting new business acquisitionDistinguishes plans in a highly competitive marketplace, supporting new business acquisition
  • Drives customer loyalty and member satisfaction with a high touch personalized solutionDrives customer loyalty and member satisfaction with a high touch personalized solution
  • Improves quality of life for those suffering from diabetesImproves quality of life for those suffering from diabetes

Key Elements of the iComply Solution

Member outreach and scheduling

Member outreach and scheduling

We make it easy for members to schedule and keep their appointments by providing live appointment scheduling and in-home services

Equipment

Equipment

Our equipment, technology, and test kits are state-of-the-art, driving better accuracy

Technologists

Technologists

Field Technologists are full-time employees, trained and qualified to serve your members

Physician network

Physician network

Our hand selected and fully credentialed network of ophthalmologists is readily available to read and interpret the diabetic retinal exams

Lab quality

Lab quality

Laboratory is CAP accredited and CLIA regulated; NGSP certified test method for A1c.

On-demand results

On-demand results

Reporting and analytics are delivered through our HIPAA compliant iComply Platform, facilitating ongoing access to information about gap closure progress