Our Services

We Help Health Plans Find and Address Missed Care Opportunities In Member’s Homes, Remotely and In Communities.

In Home Care


DIABETIC RETINOPATHY SCREENING

A1C TEST KITS

FIT TEST KITS

KIDNEY HEALTH EVALUTATION

BONE DENSITY SCREENING

BLOOD PRESSURE REPORTING

Our highly-trained Care Access Pros (CAPS) can go anywhere in the United States to provide care and build relationships with members in their homes. CAPs know how to look for and document member issues beyond the screening(s) they perform - like Fall Risk, Social Determinants of Health and Health Equity concerns.

Information and results from in-home appointments are sent to our nationwide network of clinical providers, members, PCPs and our clients.

Our goal is to provide an amazing experience for your members, close gaps and change lives!

Telephonic & Virtual Care


NEW MEMBER WELCOME CALLS

APPOINTMENT COORDINATION

HEALTH RISK ASSESSMENTS

HEALTH EQUITY RESPONSE

Our team of Remote Engagement Specialists connects with members telephonically and virtually to help them access the care they need and close gaps for our clients.

Engagement Specialists are located in the United States across all time zones, and our team is built to scale to your needs. We make roughly 3 million calls each year to members.

Local Events

We send our teams into local communities to perform important screenings, provide education and build relationships. We also offer “RSVP” services to help build awareness and invite members to important health events.

The HealPros “EASE Approach” guides all our interactions with members. This 360-degree framework allows us to build relationships and continue to bring people the care they need, when they need it.